Chris Grigg

Why the moment a customer pays their invoice is the single most trustworthy time to ask for a Google review — and how to automate it compliantly with Xero or QuickBooks.

Chris GriggAugust 6

How AI-drafted, human-approved review responses cut reply time by up to 90%, keep your brand voice intact, and feed the engagement signals Google rewards in local rankings.

Chris GriggAugust 3

What Google actually prohibits, how to ask compliantly, how to automate requests without triggering spam filters, and how to respond at scale without sounding like a bot.

Chris GriggJuly 31

Why selectively asking only happy customers for Google reviews violates Google's policies, how it skews your rating long-term, and how to build a compliant review collection process instead.

Chris GriggJuly 30

A practical, step-by-step guide to ranking higher in the Google Local Pack — profile completeness, review strategy, citations, website signals, posts, and tracking.

Chris GriggJuly 30

Your owner response rate is one of the most controllable, compounding signals in local SEO. Here is why replying to every review — positive and negative — moves rankings in 2026, and how to do it without it eating your week.

Chris GriggJuly 29

How to build a compliant, sustainable system for getting more Google reviews — what Google's policies actually prohibit, and how to automate review requests without risking your Business Profile.

Chris GriggJuly 27

Reviews Pro AI turns paid invoices into Google reviews, automatically — and helps you respond to them with AI-drafted replies.

Chris GriggJuly 22