Privacy Policy for Reviews Pro AI

Last Updated: July 17, 2026

Thank you for visiting Reviews Pro AI ("we," "us," or "our"). This Privacy Policy outlines how we collect, use, and protect your personal and non-personal information when you use our website located at https://reviewsproai.com and our reputation management service (together, the "Service").

By accessing or using the Service, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use the Service.

1. Information We Collect

1.1 Account and Business Data

Name and Email: We collect your name and email address to create your account, authenticate you, and communicate with you about your account and subscription.
Payment Information: We collect payment details to process your subscription. We do not store your payment information on our servers; payments are processed by Stripe.
Business Data: We collect information about your business, including its name, Google Business Profile connection, and any invoice or customer contact data synced from connected accounting software (e.g. Xero), in order to send review requests and sync reviews on your behalf.

1.2 Customer Contact Data

When you connect an accounting or invoicing integration, we process your customers' contact details (name, email, and/or phone number) solely to send review-request nudges on your behalf. We do not use this data for any other purpose.

1.3 Non-Personal Data

We may use web cookies and similar technologies to collect non-personal information such as your IP address, browser type, device information, and browsing patterns. This information helps us enhance your experience and improve our services.

2. Purpose of Data Collection

We collect and use data to provide the Service: authenticating your account, syncing invoices and reviews, sending review-request nudges, generating AI-drafted review responses, processing billing, and providing customer support.

3. Third-Party Integrations

To provide the Service, we share data with third-party providers you connect, including Google (Business Profile reviews), Xero (invoice data), Stripe (billing), Twilio (SMS delivery), Resend (email delivery), and OpenAI (AI-generated review response drafts). Each provider processes data under its own privacy policy and terms.

4. Data Sharing

We do not sell, trade, or rent your personal information or your customers' contact information to third parties. We share data only with the service providers listed above, as necessary to operate the Service.

5. Children's Privacy

The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us at the email address below.

6. Updates to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Any updates will be posted on this page, and we may notify you via email about significant changes.

7. Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy, you can contact us at:

Email: hello@reviewsproai.com

By using Reviews Pro AI, you consent to the terms of this Privacy Policy.